Having trouble receiving our emails? It happens. But the good news is…you can fix it! To ensure you don’t miss the latest news and insights, we ask that you send the instructions below to your IT Department to ensure everyone at your company who is on our mailing list can receive our emails.

1. Add [email protected] to your safe sender list
2. Instead of allowlisting all of our sending IP addresses, you can allowlist our domains. They currently include cmail1.com through cmail20.com
3. The Prepend domain is: http://send.dcat.org The return path is: [email protected]
4. Email client information and instructions can be found here: Campaign Monitor Email Service Provider 

What is a ‘Safe Senders List’?
A ‘safe senders list’ is a list of domains your company’s email system approves and allows through your email’s firewall. By adding us to your ‘safe senders list’, you prevent our emails from accidentally getting blocked from your company’s email client and/or landing in your junk folder.

You should only have to do this once, however if you are still having trouble receiving our emails, please contact our Support Team at [email protected].