Logging Into The DCAT Member Portal

Log into the portal using the same username and password you have previously used to register for DCAT events or renew your company membership.

When to log in using the “Forgot Password” option:

• Select this option if you are a returning Member and forgot your password.

When to register as a “New User:”

• If you are a new employee at your company, you should create a new user profile. If you are an existing user and contact in DCAT’s database but have changed companies or your company has been acquired by a Member Company, please notify us by emailing lkuna@dcat.org so we can update your account.

Membership Dues Renewal Steps

• Step 1: Log into the portal. (Please note: If you are a first-time user, click the “New User” option. If the system recognizes you as an existing user, it will prompt you to reset your password). As a reminder, the DCAT Member Portal works best in Google Chrome.
• Step 2: Once you are logged in, click “Membership Dues Renewal” on the left side of the screen.
• Step 3: Click “Manage” then on the next page, click “Renew”
• Step 4: Scroll down to the bottom and click “Add to Cart”
• Step 5: Click “Checkout” to continue to the Payment Page
• Step 6: Check out via credit card or click email invoice to download the wire/check instructions or forward the invoice to your accounting department.

Troubleshooting

Below are a list of unlikely scenarios that could occur during your membership dues renewal.

• I am unable to see the login screen.
  Make sure you are not using Internet Explorer as their browser is not always compatible with end-user interfaces. The portal works best in Google Chrome.
• While logging in I clicked “Forgot Password” but never received an email with instructions.
  Please first check your spam folder. If you did not receive an email and it is not in your spam folder, this means you are not in our system and will have to click New User to create your account.
• I’ve logged into the portal but I do not see the option to renew my company’s membership dues.
  Please contact Lauryn Kuna at lkuna@dcat.org. This just means we need to update your permissions and list you as a Dues Contact with your company.
• I can see the page to renew the dues but the option to renew is missing.
  Please contact Lauryn Kuna at lkuna@dcat.org. This just means we need to update your permissions and list you as a Dues Contact with your company.
• I have a question regarding the dues level and price of my company’s membership renewal.
  Please contact Lauryn Kuna at lkuna@dcat.org.

Contact Us

• For questions about your membership: Lauryn Kuna at lkuna@dcat.org.
• For technical issues: Miriam O’Donnell at modonnell@dcat.org.
• For financial questions: Carol Lee at accounting@dcat.org.